Without a doubt, ReadyWire is working harder than ever to earn your trust!  As mentioned a few weeks ago, we’ve committed ourselves to taking a magnifying glass to every aspect of our business.  And believe me, we have.  The following is just a glimpse into what we’ve been working on here at ReadyWire!

  • First off, we’re in a new data center.  To make a long story short, we felt that our previous data center was actually hindering our ability to provide you with the highest level of service.  As a result, we pulled the plug on all of our servers in their center and have since relocated to a data center that is much more reliable and easier to work with!  We’ve been in consistent communication with their Owner and CEO and we’re confident that the relationship that we’ve built will translate into a better ReadyWire for all of our customers.
  • We’ve entered into a business relationship with Panopta, a server monitoring and outage management company (ironically, based right here in Chicago).   Every 60 seconds, Panopta sends a request to different services (DNS, Mail, SSH, WWW) on all of ReadyWire’s servers.  If Panopta is ever unable to complete the request, our server admins are instantly alerted by a series of emails and text messages.  Plus, we’ve also extended this service to all of our VPS customers.  If you would like ReadyWire to add your email or cell phone to the Panopta monitoring system, please make your request by opening a trouble ticket.  This is an added feature at no additional cost!
  • For full redundancy, we’ve setup a mirror of ReadyWire’s corporate sites in another data center.  In fact, this data center is located in an entirely different country, Great Britain!  This will ensure that ReadyWire’s website & support features are available even when ReadyWire’s main network in Orlando is inaccessible.

ReadyWire is committed to you and your business.  More than ever, keeping your site online 100% of the time is our priority.  Let us prove it to you!  If you’re not already a ReadyWire customer, click here to sign up today!

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