Typical scenario: You’re away from the office, maybe shopping with the family. Your Blackberry, iPhone, or other mobile device starts vibrating & making all sorts of noises. A new ticket has arrived! You immediately pull your phone out of your pocket and press a button in an effort to see who is in need of help and why. No, it’s not a customer writing. It’s a pesky SPAM message. Rats.
If only there was a way to stop SPAM messages from reaching your help desk…
1. Login to the WHMCS Admin area
2. Go to: Configuration->SPAM Control
3. Click on Blocked Subjects and enter ***SPAM*** into the text field (be sure to include all six asterisks) and click “Add New Spam Control”
Finally, login to cPanel and ensure that you have enabled SPAM Assassin on the account that WHMCS operates under. Thanks to the magic of SPAM Assassin, SPAM messages will have ***SPAM*** added to the subject line. Since you just told WHMCS to block messages that contain ***SPAM*** in the subject line, all messages containing ***SPAM*** will be automatically discarded.
I’ve tested this trick on a few different WHMCS installations and I’ve found that it works just fine, regardless of if you’re using POP3/IMAP Import or Email Piping.
Ready to get started? Get started with ReadyWire!
ReadyWire Multimedia Solutions is an Authorized WHMCS Reseller! WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, order provisioning, suspensions, and more.
Don’t take a WHMCS license from just any provider…sign up with an Authorized provider today! With ReadyWire Multimedia Solutions, you can rest assured knowing that your license is a genuine WHMCS license.
To learn more about reseller hosting packages that include WHMCS at no additional cost, click here.
Hot Deal: Order today and save 15% when you use coupon code LC1229!