30
Jan
My grandma was the queen of making phone calls to customer service hotlines. From orange juice to cleaning products, my grandma was natorius for phoning toll-free numbers to make comments & suggestions. Why did she take the time out of her busy day to make the calls? Free coupons! Customer service representatives would always take [...]
17
Jan
stored in: Operations
Can I brag about myself for a moment? I’m very much goal oriented person. In 2003, I made a list of five-year goals that I’d like to achieve. And wouldn’t you know it, throughout 2008, I achieved them all! My wife challenged me to take my goal setting ritual one step forward, by making a [...]