For the past year or so, the biggest request that we’ve received from valued ReadyWire customers like yourself is toll free technical support for your website hosting account. Although it’s still in ‘beta testing,” we’d love to have the opportunity to speak to you whenever you encounter an issue.
(877) 44-READY or (312) 278-4446
Next time you find yourself being blocked by the firewall or you have a difficult time accessing webmail, pick up the phone and call (877) 44-READY and press option #2.
We’ve even attached a quick little Network and Server Status message to the extension. Before you’re routed to the ReadyWire call center, you’ll be provided with a brief summary of the state of our network. If we’re encountering difficulties, we’ll update the message and hopefully save you the hold time. 
Over time, we hope to make this a 24×7 option. For now, we’re available to take your call M-F between 9:00A and 7:00P. Outside of those hours, we’re always reachable through our 24×7 help desk, http://secure.readywire.com/.
You requested … we listened! Now providing toll-free technical support for all ReadyWire Internet hosting services.
Have a fantastic week!
-Rick