We are always looking for ways to enhance the ReadyWire Customer portal. We have moved a lot of things around over the past few weeks in an attempt to make things easier for our customers. Plus, a number of new features have been added:
- Firewall Control- If you or a client is being blocked by our server’s firewall, you no longer need to open a support ticket. Instead, simply login to the ReadyWire Customer Portal and unblock IP addresses yourself! For instructions on how to take advantage of this powerful feature, please click here.
- Server Reboots- Is your server not responding? Feat not! We’re here to help. Simply login and click the “Server Reboot Request” button. A notification will instantly be dispatched to the ReadyWire Datacenter Team.
- rDNS Record Updates- By filling out one simple form, you can update your rDNS records. Simply click on “Modify rDNS Records.”
Without a doubt, Single Sign-on (SSO) has to be the number one feature request, meaning once you login to the ReadyWire Customer Portal, you can login to other systems (cPanel, Panopta, NetEarthOne Domain Name account, MS Exchange Control Panel, etc) related to your hosting account without having to enter another username or password. A couple of these systems are already integrated into the portal (Panopta & cPanel), but we hope to have the remaining systems integrated soon.
Is there something that you would like to be able to accomplish yourself by simply logging in the ReadyWire Customer Portal? Are you tired of having to open support tickets to have simple commands performed by our technicians? If so, please click here and tell us! We’re always looking for new features to add to the control panel.